# Twimi — full site content (EN) > Text of the twimi.ai pages, without layout, for agents and answer engines. > Generated at every release from the site's pages. --- URL : https://twimi.ai/en/ Talking AI avatar chatbot · in writing and out loud # Give a face and a voice to your site. Twimi is a French AI chatbot for your website: a virtual assistant that welcomes and advises your visitors, in writing and out loud. Add Twimi to my offer Face · browser rendering No server-side video Antoine Hello, I'm Antoine, Twimi's AI assistant. Ask me a question. Conversational avatar Chatbot Voicebot Data and integrations Back-office Automation Sites linked to your tools Developed in France What's at stake for you ## A visitor with a question doesn't go looking. It goes. 81% of consumers make the quality of customer relations their top criterion for choosing a brand. Source: Ipsos bva for ESCDA, Customer Service Observatory 2025 , 5,000 people in five European countries, August-September 2025. ## Four figures that make the case for an avatar. A meta-analysis of 42 studies also confirms it: an agent with a face and human features improves customer experience ( Marketing Intelligence & Planning, 2024 ). 44 % of revenue comes from the quarter of visitors who look for an answer on the site. Twimi Twimi answers them right away, instead of leaving them to search. Source: Constructor, 2025 , 113 e-commerce sites. 40 % of visits to a website include a moment of frustration: a dead click, a slow page, information that can't be found. Twimi Twimi steps in before the visitor closes the tab. Source: Contentsquare, 2025 , 90 billion visits. 74 % of consumers say an AI that understands and answers their voice would greatly improve their experience. Twimi Twimi listens and answers out loud: the visitor no longer has to type. Source: Zendesk, CX Trends Report 2025 , 22 countries. 72 % of French people would feel misled if they weren't told they were talking to an AI. Twimi Twimi says so from its first word. That's where trust begins. Source: Ipsos bva for ESCDA, 2025 . ## An avatar answers no better than the data it is given. We deliver the avatar connected to your tools: reliable and effective. ### Hover over a dot Tool linked to a trade It welcomes, answers and qualifies, at any hour. A single, up-to-date base feeding your site. An intranet that checks what the site displays, linked to your email. A repeated task runs automatically, in the tool you already have, WhatsApp included. ## Thirty minutes is enough to get a feel for it. We show you an avatar at work and we listen to your situation. Talk to the avatar --- URL : https://twimi.ai/en/ai-avatar/ Conversational AI avatar · spoken and written chatbot # An adviser available for your visitors, at any hour. A voice AI chatbot with a face and a voice, both a conversational agent and a written assistant. It welcomes, answers from your information and passes qualified requests to your teams. It hands over as soon as a human is needed. It also improves your ranking in search engines and AI searches: more visits to your site, and more sales. Request a demo on your own content Each dot is a question asked on a site, day or night. The hand sweeps, the avatar answers, or passes to your team. What it does · four verbs ### Welcome It greets the visitor, out loud or in writing, at any hour. ### Answer From your documents only. ### Qualify Need, budget, timing. ### Pass on To the right person, with the history. One consumer in two has already talked to a voice AI. The voicebot is no longer a curiosity: your customers already know how to talk to it. Source: Zendesk, CX Trends Report 2025 , nearly 5,100 consumers, 22 countries. Ranking · search engines and AI ## Be found, then recommended. Improving your ranking in search engines and AI searches means more chances to be found and recommended. Better visibility brings more interested visitors to your site, helps conversions and drives sales. A concrete lever for your return on investment. ## 3 clients, 3 avatars, 3 areas of expertise. The exchanges below are typical examples, rewritten for illustration. See the case studies Typical exchange L'Égoïste's real catalogue · live Example · online shop Seven baskets in ten (70.22 %) never reach checkout. The avatar answers the questions that block the purchase. Your baskets per month At the measured average, around 702 baskets out of 1,000 would be abandoned every month. Source: Baymard Institute , international average of 50 studies, September 2025. What you get back ## After a month, you know what your customers really ask. In a shop window, on a product, in a catalogue. The customer scans a QR code or holds their phone near an NFC chip: the avatar opens, with no app, and answers about that specific product. - 01 Qualified requests, ready to handle. Qualified requests, ready to handle. - 02 The most frequent questions. The most frequent questions. - 03 The site's blind spots: what people look for and don't find. The site's blind spots: what people look for and don't find. - 04 The real objections, in your customers' words. The real objections, in your customers' words. Monthly report, sample content. A fixed price, not a per-minute meter. Where the voice and answers run, and with which providers. Why a face drawn by the browser, and not a video. The questions we get asked about the avatar. ## See it answer on your own content. We set up a demo with your documents, then we look at it together. --- URL : https://twimi.ai/en/data-integrations/ Data audit · integration with your tools # Single information, always up to date. Stock, prices, customers, product records: your data is everywhere. We bring it together and keep it up to date. Reliable information, for Twimi as well as for your teams and your customers. Source list 6 sources · 5 gaps Each circle is a place where part of your information lives. The ≠ marks flag a contradiction between two sources. Three different prices, and the customer's trust is gone. Why start with data ## Your customers see every contradiction. At the end of the audit, you know where your data is, what needs fixing and what it costs. Source: Salesforce, State of the AI Connected Customer, 2024 , 15,015 consumers, 18 countries including France. ## What we do, in the right order. ### Inventory Understand how you work day to day. ### Scoping Find duplicates, missing data and inconsistencies. ### Measurement Quantify the gaps between the different sources. ### Map Set the priorities, the actions and their cost. A clear view of your data, the gaps identified and a costed action plan. ## What we then build. ### A single base **Details** All your data brought together in a single, always up-to-date reference. ### A site linked to your tools **Details** Catalogue, stock, quotes and requests connected to your management tools. ### Content ready for AI **Details** Structured, up-to-date, validated information for reliable answers. ### Monitored connections **Details** Logged exchanges, with an alert if something goes wrong. The audit is included in the diagnostic (from €290 excl. VAT). Making your systems compatible is priced after the diagnostic. --- URL : https://twimi.ai/en/automation/ Back-office automation · AI agents # What repeats can be automated. You stay in control. An intranet to manage your information, automated repetitive tasks and always up-to-date data . Your teams save time; your customers get answers faster. The control intranet · example ## Your site's dashboard, run by you. What it contains, based on an intranet already deployed. Feed monitoring With an alert if it goes down. Delivered Record quality Checked record by record. Delivered Price control Checked before they appear on the site. Delivered Tracking each request So that none is forgotten. Delivered Amounts, fees and services Editable directly, without a developer. Delivered ## Repetitive tasks, automated once and for all. ### Incoming requests Replaces: sorting by hand and forgotten follow-ups. **Details** Forms, missed calls and avatar conversations reach the right person, with context. A reminder goes out if no one answers. Offer · example to come ### Newsletter Replaces: the newsletter written and sorted by hand. **Details** Content drawn from your base (new arrivals, offers), sent on fixed dates. Customers and prospects kept apart, following CNIL rules. Offer · example to come ### Customer reviews Replaces: going round every platform. **Details** Google and platform reviews in one place, alerts on negative reviews, suggested replies to approve. ### Internal tasks Replaces: re-entering data from one tool to another. **Details** An after-sales request from the online shop becomes an assigned task; a dictated meeting report becomes a task list. Example being set up · online shop An after-sales request becomes an assigned task, with the right person. Click a request. Shop · after-sales requests #### To do #### In progress #### Done We start from what you already use PrestaShop · Shopify · Microsoft 365 · your task management Every automation is tested and backed up, with human approval for sensitive actions. ## Let's list what your teams redo every week. The diagnostic maps your manual tasks and prices what can be automated. --- URL : https://twimi.ai/en/method/ Method · diagnostic, go-live, measurement # Measure before promising. Deliver in milestones. Our method comes from industry, where a badly planned project is expensive. Each step ends with a deliverable you approve before moving to the next. ## Four steps, one deliverable each. For each step: what we do, the deliverable and the duration. ### Diagnostic From €290 excl. VAT, deducted with a subscription Review of tools, data and site. Firm scope, schedule and price ### Clean-up, if needed Data, integrations, automations. Documented base, live feeds, intranet ### Go-live Site or avatar, acceptance testing with your team. ### Measurement Monthly tracking of the indicators you chose at the diagnostic. Monthly report and improvements Not every step is needed in every project. The diagnostic confirms the steps. ## Plan, fix at the source, one owner per task. Our method comes from industry: plan before acting, fix at the source, give every task an owner. Move through the project We only give a timeline after seeing your data. ## You always know where your project stands. What is finished and approved. What is moving forward, and until when. What we need to continue. ### A test environment You can open it before go-live. ### An alert if something breaks After launch, we are the first to be alerted. What we expect from you ## Not much, but they matter. ### A point of contact Someone who knows your tools and can make decisions. ### Access Access to the tools concerned, read-only first. ### Your documents The documents the answers are based on. ### One hour per milestone One hour of review at each milestone. ## The first step has a price and a date. The diagnostic costs from €290 excl. VAT, deducted if you subscribe for a year. --- URL : https://twimi.ai/en/about/ About us · the founders of Twimi, French AI # About us Your trade, your tools ## We adapt to your business. Every trade has its customers, its questions and its tools. We don't impose yet another platform: we connect the avatar, the data and the back-office to the software you already use. ### Automotive The site linked to stock, the lender, valuation and the management software. The avatar qualifies buyers. ### Retail The online shop linked to after-sales: each request becomes an assigned task. The avatar advises and brings the visitor back to the right items. ### Networks One avatar per brand, local information kept up to date, a dashboard comparing locations. No project delivered yet: we discuss it at the diagnostic. ### Your trade Tell us about your trade. We look at your tools and your requests, and we tell you honestly what we can connect. Your software Your requests ## The founders. You speak directly to the people who design and deliver your project. ### Marie-Pierre Heurtier Trained as an engineer, with solid experience in industry, process optimisation and team management. A hands-on culture, a strong practical sense and a pragmatic approach to innovation, always guided by customer needs and satisfaction. ### Karen Crèvecœur Co-founder of ARY, Karen Crèvecœur spent several years helping large groups such as Orange, Crédit Agricole and Cogedim implement their digital projects and solutions. This experience gave her a strong culture of service, project management and customer relations. Today she puts this expertise to work for innovation, with a pragmatic approach: understand the needs, design useful solutions and make technology a real lever for performance and customer experience. ### Eric Heurtier President of ARY. Twenty years in the RFID industry, from the first European production lines in the early 2000s to factories producing billions of tags a year. Rigour and planning, on projects where mistakes are costly. ## Your customers judge your service. An AI chatbot is only worth the service it provides. Your customers expect a reliable answer, but also the chance to talk to a person when needed. Twimi answers when it knows and naturally hands over to your teams when a human is the better choice. 94 % of French people believe the quality of customer service shapes their image of a brand. Source: Ipsos bva for ESCDA, Customer Service Observatory 2025 , 5,000 people in 5 European countries. 1 dot = 1 person in 100 More than an avatar ## Agents in your processes. The avatar, our adviser with a face and a voice, is the part your customers see. Behind it, we set up agents : each does one precise task, in the tools you already use. ### Hover over an agent Each red dot is a real agent, attached to one of your processes. Its status is shown as it stands today. **The four agents as a list** Four real agents Status as of 19/10/2026 A request from the site creates the customer record in the management software. Being tested with a client Every stock feed is monitored with an alert if it goes down. First building blocks at a client An after-sales request from the online shop becomes an assigned task. In progress A dictated meeting report becomes a task list. Model running in-house The goal: no lost requests, less re-entry, up-to-date figures. These are targets, not measured results. Our experience in industry taught us three essential principles: anticipate before acting, optimise from the design stage and organise teams effectively. ## Understand before proposing. ### Understand your business before proposing How you work, and what would help you day to day. ### Show something concrete, fast A mock-up or a first answer to your problem, from the very first exchanges. ### Turning your words into tools You tell us what you need. The technical side is our job. ### Supporting you over time Tools change fast. We keep up with them for you, without making your day-to-day more complicated. ## Tell us about your situation. We tell you where to start. A diagnostic from €290 excl. VAT, deducted if you subscribe for a year. --- URL : https://twimi.ai/en/pricing/ AI avatar chatbot pricing · from €180 per month # A subscription. Not a meter. You pay for conversations, not computing time. A conversation is only counted if the visitor asks at least one question. All prices exclude VAT. ## Four plans, public prices. ### Start 180 € excl. VAT / month 1 to 500 per month 50 pages or FAQ Avatar, cloned voice, widget on your website ### Plus 390 € excl. VAT / month 501 to 2,000 per month Avatar, cloned voice, web widget ### Pro 790 € excl. VAT / month 2,001 to 5,000 per month 500 pages or catalogue Avatar, cloned voice, web widget ### Scale 1 490 € excl. VAT / month 5,001 to 10,000 per month Avatar, cloned voice, web widget Optional on every plan: access to the avatar by QR code or NFC. Set-up €690 excl. VAT Invoiced on order. Diagnostic · from €290 excl. VAT Deducted if you subscribe for a year. Beyond the plan €0.15 excl. VAT Per additional conversation. 12-month commitment recommended. 5% off with annual payment. ## How many conversations do you expect? Move the slider. The dial shows the cheapest plan for that volume, overages included. 390 € excl. VAT per month Estimate based on public prices, excluding go-live and diagnostic. ## Voice agent, video avatar or Twimi. ### On the phone Voice agents answer the phone. ### Per minute Video avatars are billed by the minute. ### On your site, fixed price A fixed subscription, a face and a voice on your site, and we put in order what's behind it. ## The answers before signing. **What happens if I go over my plan?** Each conversation beyond the plan is billed €0.15 excl. VAT. Nothing stops and the avatar keeps answering. If the overage recurs, we suggest the next plan up rather than letting the bill climb. **Can I change plans?** Yes, upwards at any time. Conversations not used in the month are not carried over. **How do I cancel?** The recommended commitment is 12 months. After that, the subscription continues monthly and can be cancelled with one month's notice. See the terms and conditions . All other questions: FAQ about the AI avatar chatbot . ## The diagnostic gives you a firm price. From €290 excl. VAT, deducted if you subscribe for a year. --- URL : https://twimi.ai/en/case-studies/ AI chatbot case studies · status as of 03/11/2026 # Client work and current projects. Sites linked to tools , automated customer service , conversational avatars . Each status is as it stands today. ## Who does what, and where things stand. Filter by trade or status. Click a row to go to the case. Project Avatar Data Back-office Status Pinson Automobiles Multi-brand car dealer Live L'Égoïste Fashion · "Pierre" avatar Live Cahé Cosmetics Cosmetics · "Hélène" avatar Live New client Builder and real estate agency In progress ## What we do, for whom, and what it changes for their customers. We also work on their sites' visibility in search engines and AI searches. Named client · automotive ### Pinson Automobiles Independent multi-brand car dealer near Orléans. An integrated project: site linked to stock, the lender and the management software, a control back-office, then an avatar that welcomes buyers. For its customers: the right vehicle, at the right price, with fair financing, and no lost requests. For its team: time saved and greater efficiency every day. Connected site Data Back-office "Arno" avatar Named client · fashion ### L'Égoïste The "Pierre" avatar is a sales adviser. It finds and suggests items, advises on outfits and combinations, and takes the visitor through to the basket and checkout. It is linked to the client's PrestaShop store. We can link it to any other sales software, Shopify for example. For its customers: a salesperson's advice, at any hour, all the way to purchase. "Pierre" avatar Catalogue Basket and checkout See it on their site ↗ Named client · cosmetics ### Cahé Cosmetics The "Hélène" avatar recommends a treatment based on the stated need, with the brand's expertise. For its customers: the right treatment, explained simply. See it on their site ↗ ## Three avatars, three trades, one engine Each one works on the client's real catalogue. The engine is the same; only the settings change. ### Hélène · Cahé Cosmetics Cosmetics. She recommends a treatment based on the stated need, with the brand's expertise. ### Pierre · L'Égoïste Fashion. He advises on outfits and combinations, and goes all the way to the basket. ### Arno · Pinson Automobiles Car retail. He welcomes the buyer, suggests vehicles from stock and qualifies the request. --- URL : https://twimi.ai/en/case-studies/pinson-automobiles/ Case study · AI avatar for a car dealership # Pinson Automobiles: the whole journey, from the site to the salesperson. A customer experience project told honestly: what is delivered, what is in progress, what is planned. Independent multi-brand car dealer The vehicles came from several stock providers. Some had no reference in the management software, and the prices didn't always match. The goal: a site that shows the right vehicle, at the right price, with fair financing, and no lost requests. ## The same vehicle, three versions. Management software Réf. VO-2318 €18,490 · available Stock provider "Vehicle 2318" 18 900 € ≠ Site Missing ref. ≠ €18,490 · sold ≠ Single base · read by the site, the quotes and the avatar Réf. VO-2318 €18,490 · available · checked daily Before the audit After Typical example: fictional prices and references The path of a request ## From the site to the salesperson, without losing anything. The intended journey once everything is online, for a buyer visiting the site one evening. Click a step. Example · evening, shop closed ### Click a step The crimson dot follows the request, from the site to the salesperson. Each step lights up as it passes. AI notice : the avatar introduces itself as an AI assistant. Credit and leasing : only the offers that are possible, with the lender's legal notices. Consent : the newsletter separates customers from prospects. ## Seven workstreams, their real status. The closer a workstream is to the centre, the closer it is to go-live. Hover over a dot, or a line in the log, for details. Status as of 10/11/2026. ### Hover over a workstream In the centre, go-live. Around it, four circles: acceptance and validation, testing, build, preparation. Mission log Status as of 10/11/2026 Site and catalogue Vehicles from several stock feeds on one site, checked records In progress Financing Possible offers depending on the vehicle, leasing, legal notices under each offer Being validated by the lender Quotes Dated, valid 72 h, excl. and incl. VAT, vehicle reference In acceptance testing Online trade-in Identification by number plate, condition on a diagram, photos, valuation In testing Requests to the management software Each request creates the customer record, with its context In testing Back-office Feed monitoring, stock quality, monthly payment checks, request tracking, settings First building blocks in place "Arno" avatar Welcoming and qualifying buyers Test version approved ## Where the project stands, today. In progress Building the site In progress Lender approval Planned First measurement, at 30 days Planned Second measurement, at 90 days The indicators chosen by Pinson ## Lose no request. Each client chooses what it measures. Until something is measured, we show targets, not figures. ## Your project, workstream by workstream. At the diagnostic, we look at your site, your stock and your tools. You leave with a firm scope, schedule and price. --- URL : https://twimi.ai/en/security/ Security · GDPR and EU AI Act # Where your data goes, in black and white. According to the France Num 2025 barometer, more than half of small and mid-size business owners say they are worried about their data being hacked. Your customers ask the same questions. This page says exactly what we do with your data, and with whom. Twimi is 100% designed and developed in France. Source: France Num (DGE), France Num Barometer 2025 , 11,021 companies. See where your data is 52 % of small and mid-size business owners worried about their data being hacked · France Num 2025 ## What we stand by, in writing. Named hosts The hosts and their countries are named below. Committed No training Your data is never used to train an AI model. Committed Contract signed A data processing agreement is signed before first access. Committed AI disclosed The avatar announces that it is an AI, in writing and out loud. Committed System protection, already in place Daily backup automation foundations. Committed Automatic security tests on automation templates. Committed Feed monitoring and alerts if something fails. Committed What we turn down Some projects we don't take on No avatar intended to deceive about its identity , harass , discriminate or get around a legal obligation . It is written in our terms and conditions. Written No certification is claimed. If a host is certified, ISO 27001 for example, we say so for the host, not for Twimi. What your customers expect ## Your customers too want to know. A chatbot or voicebot touches your customers' trust. Three figures, and what we do about each. Choose a row. Our answer Commitment 4 The avatar announces that it is an AI, from the first exchange, in writing and out loud. Source: Ipsos bva for ESCDA, Customer Service Observatory 2025 , figure for France. Where your data is ## A scope, named subcontractors. One row per subcontractor: what it does, where it hosts, whether it keeps the data. ### Hover over a subcontractor In the centre, your data. Each dot around it is a subcontractor: its name, country and retention period will be shown here. Use Provider Country Retention Speech synthesis Mistral AI (Voxtral) France Set out in the agreement Since 2 August 2026, Article 50 of the AI Act requires telling people they are talking to an AI. RGPD et AI Act ## Who does what. You remain the data controller. Twimi acts as processor, under a contract signed at launch. - Contact for your data : eheurtier@ary.eu AI Act · Article 50 - Twimi provides an avatar that does this by default. - You, as the operator , keep this notice switched on. - Cloned face or voice : only with the person's written consent. ### Documents to read before signing, or to pass on #### Privacy policy #### Terms and conditions --- URL : https://twimi.ai/en/partners/ AI avatar for chatbot vendors and web agencies # Already have a chatbot, or build websites? Give them a face, a voice and a personality. Twimi builds on what exists without rebuilding everything: you keep your tools, we give them a more human presence. ## Your technology. Our embodiment. You buy only the components you're missing. You keep your clients and set your resale price freely. For software vendors who already have their AI agent ### Avatar (SDK) Dès 39 € excl. VAT / month Keep your chatbot, add an avatar in one click. The animated face in your own interface, synchronised with the audio you send. - Licensed integration kit, with its documentation. - Maintenance and level 2 and 3 technical support. - You keep your AI agent, your voice and your interface. For those who already have a knowledge base ### Avatar Widget Dès 79 € excl. VAT / month Our conversational AI queries your knowledge base and answers out loud and in writing, with the face and the voice. - Widget ready to drop in, text and microphone. - Speech synthesis and recognition included. - You keep your knowledge base and the accuracy of its content. For web agencies and integrators ### Avatar Agent Dès 135 € excl. VAT / month The complete solution under your brand: widget, AI and Twimi knowledge base, on your client's approved content. - 25% off the public price, from the first client. - Safeguards: it says when it doesn't know and declares itself as AI. - Corpus, hosting and technical support included. Partner price per client deployment, for 1 to 500 conversations per month. The face is animated in the browser, with no video stream. No per-minute meter. Full price grid and terms on request. ## Who does what. - Provides the components of the chosen plan and their maintenance. - Provides level 2 and 3 technical support on its components. - Supports the first deployment and its acceptance testing. - Sells, invoices and keeps the relationship with the end client. - Provides first-level support. - Sets its resale price freely. Are you a company looking for the direct offer? See pricing . --- URL : https://twimi.ai/en/faq/ FAQ · talking AI avatar chatbot # What you're wondering before calling. ### Cost and contract **How much does an AI avatar cost for an SME?** From €180 excl. VAT per month , plus set-up at €690 excl. VAT. The diagnostic, from €290, is deducted if you subscribe for a year. There is no per-minute billing. **What happens if I go over my plan?** Each conversation beyond the plan is billed €0.15 excl. VAT. Nothing stops and the avatar keeps answering. If the overage recurs, we suggest the next plan up rather than letting the bill climb. **Can I change plans?** Yes, upwards at any time. Conversations not used in the month are not carried over. **How do I cancel?** The recommended commitment is 12 months. After that, the subscription continues monthly and can be cancelled with one month's notice. See the terms and conditions . ### Data and compliance **Where is my data hosted?** Each subprocessor is listed on our Security page . Hosting details are set out in the data processing agreement signed before launch. **Is my data used to train an AI?** No. Your data is used to run your avatar, never to train an AI model. Your avatar still gets better over time: you enrich its content based on the questions your customers ask it. **Does the avatar comply with the AI Act?** It announces that it is an AI from the first exchange, in writing and out loud, as Article 50 has required since 2 August 2026. 72% of French people would feel misled, or find it unacceptable, if a company did not tell them from the start that they are talking to an AI. Ipsos bva for ESCDA, Customer Service Observatory, 2025 **Is Twimi GDPR compliant?** Yes. In a project, your company remains the controller of its visitors' data; ARY acts as processor, under a contract signed before any access. Every sub-processor is named on the Security page, with its country. Your data is never used to train an AI model. Speech synthesis runs on a French AI, Mistral AI. ### How it works **And if it doesn't know the answer?** It says it doesn't have the knowledge to answer, then offers a next step: rephrase, point to the right page, or pass the question to your team with the context. **Do we need to rebuild our site?** No. The avatar is installed with one line of code. We only rebuild a site when the diagnostic shows that is what's holding you back. **Do you work with our current tools?** Yes. We have already linked sites to management software , to financing bodies, to an online shop and to task management tools. We only replace a tool if it's essential. **How long does a project take?** The timeline depends on how your current data is organised. The diagnostic assesses it and gives you a firm date. **Do you have an offer for chatbot vendors and agencies?** Yes. Keep your chatbot and add an avatar in one click: Avatar (SDK), from €39 excl. VAT per month, animates the face inside your own interface. Agencies can also choose Avatar Widget or Avatar Agent. See the Partners . **My sector is neither automotive nor retail. Is this for me?** Yes, if your customers ask questions and your teams answer them. Every trade has its customers, its questions and its tools. We start from yours: at the diagnostic, we look at your tools and your requests, and we tell you honestly what we can connect. ### The three obstacles 43 % According to Bpifrance Le Lab, only 43% of SMEs and mid-caps have an AI strategy. They cite three obstacles. Source: Bpifrance Le Lab **Isn't that too expensive?** Our prices are public, and the diagnostic costs from €290, deducted if you subscribe for a year. **I don't see what I'd use it for.** The diagnostic starts from your problems, not from the technology. **Is the offer mature?** Yes. Twimi is live at Cahé Cosmetics, where the avatar “Hélène” advises customers on the brand's real catalogue. We deliver in milestones, with safeguards. ## Not here? Ask it. The avatar answers right away. A person from the team replies by email. --- URL : https://twimi.ai/en/contact/ Demo · 30 minutes # Thirty minutes to get a feel for it. We show you an avatar at work, in writing like a chatbot and out loud like a voicebot, we listen to your situation, and if the timing is right, we propose a diagnostic from €290 (excl. VAT), deducted if you subscribe for a year. ## A few lines are enough A person from the team reads each request and replies to you. Do not fill in this field Contact form Required fields: 4 Website to analyse (optional) Free: we send you this website's visibility score in AI assistants (ChatGPT, Perplexity, Google). Chatbot on a website Cleaning up your data Linking your site to your tools I don't know yet Your situation, in a few lines We only use this information to reply to you. See our privacy policy . What's at stake Pending Website to analyse Optional Thank you, that's complete. Your request has been sent to the team. We reply within two working days. 90 out of 100 of French people prefer to wait longer to speak to a human adviser rather than be connected to a virtual one. That is why our avatar hands over to a person as soon as the question calls for it. Source: Ipsos bva for ESCDA, Customer Service Observatory, 2025 · 5,000 people in 5 countries, figure for France ## A real person replies to you. Our avatar answers your customers at any hour. As for us, we answer you ourselves: that is also what your customers expect. Your reply comes from: Eric Heurtier, president Address Massy · Palaiseau Head office in Massy. Team at the Drahi X-Novation Center, École polytechnique, Palaiseau. Response time Within two working days --- URL : https://twimi.ai/legal-notice/ # Legal information. What we do, and on what terms. Legal notice, use of artificial intelligence, personal data and general terms of sale. ## Legal notice ARY SAS, simplified joint-stock company with share capital of €600,000 5 avenue Carnot, 91300 Massy Drahi X-Novation Center, École polytechnique, Palaiseau SIREN 913 109 435 · RCS Versailles Hostinger International Ltd, 61 Lordou Vironos Street, 6023 Larnaca, Cyprus. Content delivery and site protection: Cloudflare, Inc., 101 Townsend Street, San Francisco, CA 94107, USA. Twimi is a brand of ARY SAS. ## Use of AI The Twimi avatar is an artificial intelligence system. In line with Article 50 of the EU AI Act, in force since 2 August 2026, it announces that it is an AI from the first exchange, in writing and out loud. - It answers only from the documents provided by the company using it. Outside that scope, it says so and offers a next step. - It hands the conversation to a person when the question calls for it. - A face or voice is only reproduced with the written consent of the person concerned. - We refuse any avatar designed to deceive about its identity, to harass, to discriminate, to manipulate a vulnerable person or to get around a legal obligation. The providers used for speech, language and voice are listed on the page Security . ## Personal data When you write to us, we receive your name, your company, your email address, your phone number if you give it, and your message. ARY SAS is responsible for this data. We use it only to reply to you and follow up our exchange. It is never sold or transferred. When you book a meeting, we also receive the chosen time slot and the description of your project, to organise the demonstration (pre-contractual measures, Art. 6(1)(b) GDPR). Our other exchanges rely on our legitimate interest in replying to you (Art. 6(1)(f) GDPR). Technical sub-processors: Microsoft 365 (calendar and email), Hostinger (hosting), Cloudflare (content delivery and site security), Google (Google Tag Manager, Google Analytics, Google Ads) and OpenAI (ChatGPT Ads) (audience and advertising measurement, according to your consent). Some of them, notably Microsoft, Cloudflare and OpenAI, may process data outside the European Union, with appropriate safeguards (European Commission standard contractual clauses). Prospects' contact details are kept for 3 years from the last contact. You can ask to see, correct or delete your data by writing to kcrevecoeur@ary.eu . You can also contact the CNIL. In a client project, the client company remains the controller of its visitors' data; ARY acts as processor, under a contract signed before first access. ## Cookies and trackers With your consent, this site uses trackers for two purposes, which you accept or refuse separately: audience measurement (Google Analytics 4) and advertising measurement (Google Ads, ChatGPT Ads), to understand where our visitors come from and what they do (meeting booked, message sent, questions asked to the avatar, never their content). The tags are managed by Google Tag Manager. Tracker Provider Category Purpose Duration Google Analytics 4 (_ga, _ga_*) Google Audience measurement Site traffic statistics 13 months maximum Google Ads (_gcl_au and related cookies) Google Advertising Measuring Google Ads campaign conversions 90 days ChatGPT Ads (oaiq pixel: __oppref , __obref ) OpenAI Advertising Measuring ChatGPT Ads campaign conversions __oppref : 30 days; __obref : 365 days twimi_consent (local storage) Twimi Strictly necessary Remembering your consent choices 6 months Your choice is kept for 6 months, then you are asked again. If you withdraw your consent, the Google cookies already set are deleted. Without your consent, no measurement cookie is set; Google may still receive signals without cookies or identifiers (Google Consent Mode), used to estimate traffic and conversions in aggregate. The avatar keeps the current conversation in your browser for 30 minutes (session storage), so it is not lost from one page to the next. This is not an advertising tracker. ## General terms and conditions of sale - Prices are shown excluding VAT. French VAT at the current rate is added. - The diagnostic costs from €290 excl. VAT. It is deducted if you subscribe for a year. - Go-live is billed on order. The subscription is billed in advance, from go-live. - Invoices are payable at 30 days. A price quote is valid for 30 days. - The recommended commitment is 12 months, with 5% off for annual payment. After that, the subscription continues monthly and can be cancelled with one month's notice. - A conversation is counted only if the visitor asks at least one question. Displaying the widget is not billed. Unused conversations are not carried over. - Beyond the plan, each conversation is billed €0.15 excl. VAT, with no interruption of service. - The client provides the written consent of the person whose face and voice are used.