twimiAutomotive
The site linked to stock, the lender, valuation and the management software. The avatar qualifies buyers.
About us · the founders of Twimi, French AI
About us
Your trade, your tools
We adapt to your business.
Every trade has its customers, its questions and its tools. We don't impose yet another platform: we connect the avatar, the data and the back-office to the software you already use.
Retail
The online shop linked to after-sales: each request becomes an assigned task. The avatar advises and brings the visitor back to the right items.
Networks
One avatar per brand, local information kept up to date, a dashboard comparing locations. No project delivered yet: we discuss it at the diagnostic.
Your trade
Tell us about your trade. We look at your tools and your requests, and we tell you honestly what we can connect.
The team
The founders. You speak directly to the people who design and deliver your project.
Co-founder
Marie-Pierre Heurtier
Trained as an engineer, with solid experience in industry, process optimisation and team management. A hands-on culture, a strong practical sense and a pragmatic approach to innovation, always guided by customer needs and satisfaction.
Co-founder · CTO
Karen Crèvecœur
Co-founder of ARY, Karen Crèvecœur spent several years helping large groups such as Orange, Crédit Agricole and Cogedim implement their digital projects and solutions. This experience gave her a strong culture of service, project management and customer relations. Today she puts this expertise to work for innovation, with a pragmatic approach: understand the needs, design useful solutions and make technology a real lever for performance and customer experience.
Customer experience
Your customers judge your service.
An AI chatbot is only worth the service it provides. Your customers expect a reliable answer, but also the chance to talk to a person when needed. Twimi answers when it knows and naturally hands over to your teams when a human is the better choice.
94%
of French people believe the quality of customer service shapes their image of a brand.
France · 2025
Source: Ipsos bva for ESCDA, Customer Service Observatory 2025, 5,000 people in 5 European countries.
1 dot = 1 person in 100
More than an avatar
Agents in your processes.
The avatar, our adviser with a face and a voice, is the part your customers see. Behind it, we set up agents: each does one precise task, in the tools you already use.
The four agents as a list
Four real agentsStatus as of 19/10/2026
A1
A request from the site creates the customer recordin the management software.
Being tested with a clientA2
Every stock feed is monitoredwith an alert if it goes down.
First building blocks at a clientA3
An after-sales request from the online shopbecomes an assigned task.
In progressA4
A dictated meeting reportbecomes a task list.
Model running in-houseThe goal: no lost requests, less re-entry, up-to-date figures. These are targets, not measured results.
Our experience in industry taught us three essential principles: anticipate before acting, optimise from the design stage and organise teams effectively.
How we work
Understand before proposing.
01
Understand your business before proposing
How you work, and what would help you day to day.
02
Show something concrete, fast
A mock-up or a first answer to your problem, from the very first exchanges.
03
Turning your words into tools
You tell us what you need. The technical side is our job.
04
Supporting you over time
Tools change fast. We keep up with them for you, without making your day-to-day more complicated.
Next step
Tell us about your situation. We tell you where to start.
A diagnostic from €290 excl. VAT, deducted if you subscribe for a year.