twimiSecurity · GDPR and EU AI Act
Where your data goes, in black and white.
According to the France Num 2025 barometer, more than half of small and mid-size business owners say they are worried about their data being hacked. Your customers ask the same questions. This page says exactly what we do with your data, and with whom.
Twimi is 100% designed and developed in France.
Source: France Num (DGE), France Num Barometer 2025, 11,021 companies.
of small and mid-size business owners worried about their data being hacked · France Num 2025
What we stand by, in writing.
No certification is claimed. If a host is certified, ISO 27001 for example, we say so for the host, not for Twimi.
Your customers too want to know.
A chatbot or voicebot touches your customers' trust. Three figures, and what we do about each. Choose a row.
The avatar announces that it is an AI, from the first exchange, in writing and out loud.
Source: Ipsos bva for ESCDA, Customer Service Observatory 2025, figure for France.
A scope, named subcontractors.
One row per subcontractor: what it does, where it hosts, whether it keeps the data.
| Use | Provider | Country | Retention |
|---|---|---|---|
| Speech synthesis | Mistral AI (Voxtral) | France | Set out in the agreement |
Since 2 August 2026, Article 50 of the AI Act requires telling people they are talking to an AI.
Who does what.
You remain the data controller. Twimi acts as processor, under a contract signed at launch.
- Contact for your data : eheurtier@ary.eu
- Twimi provides an avatar that does this by default.
- You, as the operator, keep this notice switched on.
- Cloned face or voice : only with the person's written consent.